COVID-19: Update
COVID-19: How We Will Safely Serve You
A message to our clients and community,
This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.
First and foremost, we want you to know that we have and will continue to take action to protect you, our clients. The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.
The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who have already bought and need to sell, or those who have sold and have to buy, etc. are able to transact. Accordingly, we are doing business differently.
During the crisis, as much of the process as possible will be conducted virtually. Only in select cases, controlled access to properties to facilitate the sale or purchase of a property will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.
How you will communicate and conduct business with us has changed. We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.
We will continue to be here to discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.
Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.
As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.
Stay safe!
Testimonials
"
I can't say enough about the excellent service that we received from Jay Pacecca when we were looking for our new home in St. Catharines. He has great attention to detail, knows the City and surrounding area extremely well and gave great advice and suggestions. I appreciated his patience and availability for us. Thank you Jay for taking care of us when we made the most important purchase of our life. Valerie and Tom Sadler, Burlington, ON
"
- Val Sadler
"
Jay was a great partner and helped sell my mom's house quickly. He was patient and answered all our questions. Thanks Jay for all your help!
"
- Tim
"
Jay was very helpful and accommodating throughout the entire process. Being a first time home buyer he reassured us and provided information to help us choose the perfect home. I would definitely have Jay as our realtor again and will be referring him to our family and friends.
"
- Yiotta
"
Jay was awesome to work with! He was both knowledgeable and helpful in our search for our new home. I highly recommend him if you are looking for someone to help you in either finding or selling your home.
"
- Alyssa
"
Jay was very patient with us ,not pushy, he was very knowledgeable, he always showed up on time and answered all of our questions. We would definitely recommend Jay to any of our friends and family!
"
- Angela
"
Jay handled the sale of my parents home. Could not be more happy! Professional from start to finish, always available when needed, as well as a great final price (negotiated by Jay) on their home.
"
- Pat
"
Now this is the realtor you want. Finding a new home is often a stressful and overwhelming time but Jay truly has made this experience easy and as stress free as humanly possible. My family is able to just enjoy our new adventure ahead of us rather than worrying about all the extra details that can be exhausting. A great realtor can be hard to find and we’re lucky to have crossed paths with you. It’s been an absolute pleasure working with you.
"
- Charlene
"
I had a great experience working with Jay to find my place. He was patient, understanding of my situation, and always provided honest, sound advice throughout the process. He put in a lot of effort communicating with all parties involved and made everything much less stressful. I highly recommend him to anyone looking for a knowledgeable and trustworthy real estate agent.
"
- Marc-Henri
"
Jay is the best. He found the ideal buyer for our home in a tough market and then patiently got us into a perfect downsize property.
"
- Ron
"
Jay was recommended to me by a good friend who is an agent out of town. I am so glad she put me in contact with him! He was so patient and helpful while I searched for a new home. It felt like we looked at nearly 20 houses. Looking for a house during a pandemic is not an easy task with a limited budget but Jay was able to find me the perfect home after months of searching! As a single female competing against an aggressive market, Jay was so understanding and encouraging while I felt defeated after my offers kept getting beaten out by other home buyers. He gave his honest opinion on properties he didn't feel were a good investment for me or a safe neighborhood as a single woman. I could really trust his opinion and you can tell her really cares about his clients. I would use Jay again in a heartbeat! He was so easy to work with and I cant wait to buy another property in the future with his help :)
"
- Stephanie Ervin
"
Thank you Jay for the outstanding service you provided to sell my sister's house. Your knowledge and expertise, along with your kind and patient manner, gave us comfort and confidence during the whole process. The video of the home you put together was impressive and inviting. Thank you for working so diligently to sell the home. You are definitely a 5+ star real estate agent!!!
"
- Cheryl
"
Jay is very professional and knowledgeable. He is very savvy with social media and was able to target the right demographics to find the right buyer for our unique home. He was available anytime to answer our questions while preparing our home before it went on the market. He offered the right advice during the negotiations and was able to get us top dollar for our home. I would definitely recommend Jay Pacecca! Thanks, Jay, for helping us get our house sold in 7 days!
"
- Pierre
"
Jay was a responsive and knowledgeable agent. He was able to offer great insight at each house visited, and eventually stared us in the direction of our dream starter home. We would highly recommend!
"
- Aidan
"
Recently worked with Jay and I have to say it was a pleasure. He was timely, informative, and organized. The process with him felt very stress free and easy going while maintaining great professionalism but at the same time offers encouragement and a lightness to the whole thing as people who find processes like these stressful or overwhelming. We were able to secure a space we really loved and hoped for and we have to thank Jay for that.
We would highly recommend Jay to friends, family, or anyone looking for a great realtor.
"
- Joann
"
Jay is a very personable and knowledgeable, I would highly recommend him to family and friends for all of their real estate needs. Truly a happy client.
"
- Lauren
"
Jay made selling our home very easy. He was very informative, responding to us promptly always, and was always very professional and courteous. This is the second home we have sold with Jay, will keep on using him for the future.
"
- Toni
"
Jay was absolutely fantastic. We have worked with other agents in the past that were a bit difficult and scattered.
We were able to get in touch with Jay and set up a meeting the next business day. From there, communication was always direct and timely. He was extremely efficient and thorough, we never had any questions because he answered them before we even knew we had them. We are genuinely so impressed with how things turned out and cannot say enough good things about Jay. We hope we cross paths again in the future, and you will come highly recommended to friends and family. Thank you again!
"
- Quintin
"
I recently hired Jay Pacecca as our realtor to help lease our rental property. We had an amazing experience with him. Jay is a total professional who worked very thoroughly to find us the right client to lease our home. Jay knows his trade very well, is always on time for appointments and was consistently in touch with us during each phase of the leasing process so we were always aware of what was going on. Jay helped lease our home in 10 days flat from time of posting the MLS listing to the day we signed our new lease agreement with our new renter. Look no further than Jay Pacecca if you are selling or leasing your home!!
"
- Matt
"
We'd like to thank Jay for his commitment to selling our house so quickly. We relied on his professionalism and experience to help us prepare our house and price it correctly with maximum exposure both locally and in Toronto. The pics and video were beautifully presented. He got us numerous showings over the Labour Day weekend! Listed Wed; multiple offers Sunday; firm on Tues well over our magic number! He was responsive to all our messages and questions-even the ones late at nite! We highly recommend him!
"
- Joe & Sheila
"
Jay was very accessible and went above what I expected of a real estate agent. Was quick to answer all of my questions, and got my house sold quick for top dollar.
"
- Steve